Square POS + Automated Google Reviews
Square POS + Automated Google Reviews
Connect CustomerFlows to your Square POS and automatically send review requests via SMS after every transaction. Turn every sale into a chance to get a 5-star Google review — on complete autopilot.
Works with all Square products
2-minute setup, no coding required
Free 14-day trial, no credit card needed
How Square Review Automation Works
Four simple steps to turn every Square transaction into a Google review opportunity.
Connect Square
Click "Connect Square" in your CustomerFlows dashboard. Log in to your Square account and authorize the connection. Takes under 2 minutes.
Payment Triggers
When a customer pays via Square POS, CustomerFlows automatically detects the transaction through Square's webhook system.
SMS Sent
An automated SMS or email is sent to the customer with your personalized review request message and a direct link to your review page.
Review Collected
Customers tap the link and leave a review on Google, Yelp, or Facebook. Watch your reviews grow automatically.
Why Automate Reviews With Square POS?
Stop asking for reviews manually. Let your Square POS do the work for you.
Zero Manual Work
No more remembering to ask customers for reviews. Every Square transaction automatically triggers a review request without any action from you or your staff.
Perfect Timing
Review requests are sent when the experience is still fresh. Customize the delay to send immediately, a few hours later, or the next day. Capture customers at peak satisfaction.
3-4x More Reviews
Businesses using CustomerFlows with Square see 3-4x more reviews compared to manual methods. Automated consistency beats occasional asking every time.
Negative Feedback Filter
Unhappy customers are redirected to a private feedback form instead of public review sites. Catch problems before they become 1-star reviews.
SMS + Email
Send review requests via SMS for instant engagement, or email for a more detailed approach. Use both channels for maximum review capture rate.
Multi-Platform Support
Direct customers to Google, Yelp, Facebook, TripAdvisor, Healthgrades, or any review platform. Customize which platform each customer is sent to.
3.8x
More reviews with Square automation vs manual requests
91%
Average positive review rate from automated requests
2 min
Setup time to connect Square and start automating
Step-by-Step: Set Up Square Review Automation
Create a CustomerFlows Account
Sign up for a free 14-day trial at customerflows.io. No credit card required.
Connect Your Square Account
Click "Connect Square" in your dashboard. Log into Square and authorize CustomerFlows to read your transactions.
Add Your Review Links
Paste your Google Business Profile review link, Yelp page, or Facebook page URL into the settings.
Customize Your Message
Use a pre-built template or write your own SMS/email message. Set your preferred delay timing (e.g., 2 hours after purchase).
Activate and Monitor
Turn on automation and watch reviews come in. Track everything in your real-time analytics dashboard.
Works With All Square Products
CustomerFlows integrates with every Square product that processes payments.
Square Point of Sale
In-person payments
Square for Restaurants
Dine-in & takeout
Square for Retail
Retail stores & shops
Square Appointments
Service businesses
Square Online
E-commerce orders
Square Invoices
Invoice payments
Square Terminal
Countertop payments
Square Reader
Mobile payments
Perfect For Square-Powered Businesses
Any business that uses Square for payments can automatically get more Google reviews.
Frequently Asked Questions
Everything you need to know about getting more reviews for your business.
How does CustomerFlows connect to Square POS?
CustomerFlows connects to your Square account through Square's official OAuth API. Simply click 'Connect Square' in your CustomerFlows dashboard, log in to your Square account, and authorize the connection. The entire process takes less than 2 minutes. Once connected, CustomerFlows automatically detects new transactions and sends review requests.
What happens after a customer pays with Square?
After a customer completes a payment through your Square POS, CustomerFlows receives a webhook notification. Based on your settings (timing delay, message template), the system automatically sends an SMS or email review request to the customer. The message includes a direct link to your Google, Yelp, or Facebook review page.
Do I need any special Square plan for this integration?
No. CustomerFlows works with any Square plan, including Square's free tier. As long as you have a Square account and process payments, you can use CustomerFlows to automatically request reviews after transactions.
Can I customize when review requests are sent after a Square transaction?
Yes. You can set a custom delay between the transaction and the review request. Many businesses find that sending requests 1-2 hours after the transaction works best, while others prefer same-day or next-day. You can also customize the message content, choose which review platform to direct customers to, and set quiet hours.
Will this work with Square for Restaurants, Retail, and Appointments?
Yes. CustomerFlows integrates with all Square products including Square for Restaurants, Square for Retail, Square Appointments, and Square Online. Any transaction processed through Square will trigger an automated review request based on your settings.
How many more reviews can I expect with Square automation?
Most businesses see 3-4x more reviews within the first month of using CustomerFlows with Square. Because every transaction automatically triggers a review request (with proper timing and messaging), you capture far more reviews than manual methods. The exact increase depends on your transaction volume and customer engagement.
Start collecting more reviews today.
Join 1,000+ businesses using CustomerFlows to automate review collection, boost their online reputation, and attract more customers through positive feedback.
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