Features
Complete Review Automation Platform for Trade Contractors
CustomerFlows integrates seamlessly with Square payment systems to deliver automated SMS and email marketing campaigns that turn every customer into a potential 5-star review and repeat client.
Square Integration
Automatically connects to your Square POS system to capture customer data and trigger follow-up campaigns immediately after payment completion.
Instant SMS Campaigns
Send personalized SMS messages to customers within hours of service completion, requesting reviews and offering future service discounts.
Multi-Channel Automation
Deploy coordinated SMS and email marketing campaigns that reach customers on their preferred communication channels for maximum engagement.
Review Request Templates
Pre-built message templates optimized for HVAC, plumbing, electrical, and general contractor businesses to maximize review response rates.
Customer Journey Tracking
Monitor every customer interaction from payment to review completion, with detailed analytics on campaign performance and ROI.
Complete Automation
Set-and-forget automation that runs 24/7, sending follow-up messages, collecting reviews, and nurturing customer relationships without manual intervention.
Performance Analytics
Track review acquisition rates, customer engagement metrics, and campaign ROI with comprehensive reporting dashboards designed for trade businesses.
Local SEO Optimization
Automatically optimize review collection to boost your local search rankings and help customers find your trade business online.
5-Minute Square Integration
Connect your Square POS system in minutes and automatically trigger review requests after every payment. No coding required, no complicated setup - just OAuth authentication and you're live.
- One-click OAuth connection to Square
- Automatic customer data sync
- Triggers review requests after checkout
Automated Receipts + Review Requests Combined
Every Square checkout automatically sends a professional receipt with a review request included. Turn every transaction into a review opportunity without any manual work.
Visual Template Builder for SMS & Email
Create and customize professional review request templates with our drag-and-drop builder. Design once, use forever - all messages are automatically personalized with customer names and business details.
A/B Testing Built-In
Test different messages to see what works best. Track performance and optimize for higher response rates.
Custom Landing Pages
Automatically generated review collection pages for each customer with your branding and preferred review platforms.
Start collecting more reviews today.
Join hundreds of businesses using CustomerFlows to automate review collection, boost their online reputation, and attract more customers through positive feedback.
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