CustomerFlows connects to your Square POS and automatically sends review requests via SMS or email immediately after every transaction. When a customer pays at your Washington D.C. business, they receive a link to your custom landing page. If they're happy (4-5 stars), they're directed to leave a review on Google, Yelp, or Facebook. If they're unhappy, their feedback goes directly to your email - never public. Setup takes 5 minutes and there's a free 7-day trial with no credit card required.

You need: (1) A Square account (Square POS, Square Online, or Square Invoices), (2) Customer profiles in Square with either a phone number or email address plus their name. That's it! CustomerFlows integrates directly with Square and automatically triggers review requests after each transaction. Most Washington D.C. businesses are set up and sending review requests within 5 minutes.

When customers click your review link, they land on your custom branded page and are asked "How was your experience?" If they select 4-5 stars, they're directed to leave a public review on Google, Yelp, Facebook, or any platform you choose. If they select 1-3 stars, their feedback is sent directly to your business email - never posted publicly. This gives you a chance to reach out, resolve the issue, and potentially turn an unhappy customer into a loyal one.

Yes! CustomerFlows offers a free 7-day trial with no credit card required. You can connect your Square account, set up your custom landing page, and start sending automated review requests to real customers. Test it with your actual Washington D.C. customers and see the reviews come in before you pay anything. After the trial, plans start at $59/month.

Setup takes less than 5 minutes. Here's what you do: (1) Create a CustomerFlows account, (2) Connect your Square account with one click, (3) Add your review links (Google, Yelp, Facebook, etc.), (4) Customize your landing page and review request message. That's it! From that point on, review requests are sent automatically after every Square transaction where the customer has contact info on file.

CustomerFlows works with all major review platforms: Google Business Profile (Google Reviews), Yelp, Facebook, TripAdvisor, Healthgrades, Zocdoc, and any other platform with a direct review link. Most Washington D.C. businesses focus on Google reviews since they have the biggest impact on local search rankings and Google Maps visibility. You can set up multiple platforms and let customers choose, or direct everyone to your preferred platform.