In Louisville's competitive market of 625K residents — where dental practices compete for roughly 22 potential customers each, customerFlows automatically sends review requests after dental appointments via SMS or email. When a patient checks out and their Square payment processes, they receive a friendly message asking about their experience. Patients who had a great experience are directed to Google or Healthgrades, while any concerns go to your office privately. For Louisville businesses, most dental practices see 3.2x more reviews within the first month.

In Louisville's competitive market of 625K residents — where dental practices compete for roughly 22 potential customers each, customerFlows does not transmit any protected health information (PHI). The review request simply says something like 'Thanks for visiting [Practice Name]! How was your experience?' - no treatment details, diagnoses, or health information is included. The message is triggered by the Square payment transaction, not your practice management or POS system. Always consult your compliance officer for your specific practice.

In Louisville's competitive market of 625K residents — where dental practices compete for roughly 22 potential customers each, routine cleanings and checkups generate the highest volume of positive reviews because patients are relaxed and the experience is pleasant. Cosmetic procedures (whitening, veneers, Invisalign) generate the most enthusiastic reviews because patients are thrilled with results. We recommend sending requests after all appointments and letting the smart funnel handle any negative experiences privately.

In Louisville's competitive market of 625K residents — where dental practices compete for roughly 22 potential customers each, most dental practices in competitive areas need 50-100+ Google reviews with a 4.5+ star average to appear in the Local 3-Pack (top 3 map results). New practices should aim for 5+ reviews in the first month to establish credibility, then build consistently. CustomerFlows helps practices reach these milestones much faster than asking for reviews manually.

In Louisville's competitive market of 625K residents — where dental practices compete for roughly 22 potential customers each, the competitive threshold for dental practices is approximately 75+ Google reviews with a 4.6+ star average. Our data shows that Louisville dental practices collecting 10-15 new reviews per month consistently reach top-3 Google Map Pack positions within 60 days. The key is not just total count but review recency — Google's algorithm for large metros weighs reviews from the past 90 days heavily. CustomerFlows automates this velocity so you don't have to manually chase every review.